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HIFIS Masterclass: HIFIS Management

12 modules 12modules
76 lessons 76lessons
1h 38m 1h 38m
12 modules 76 lessons 1h 38m
12modules 76lessons 1h 38m

Master the administration of your HIFIS instance with the HIFIS Masterclass: HIFIS Management! This course covers:

  • Reporting

  • Data quality

  • Users and user account management

  • Change management

  • HIFIS bugs and issues

  • Tech support

  • Updating HIFIS

The HIFIS Masterclass: HIFIS Management is available at different Tiers, depending on your needs:

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with written feedback

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • A live 1-hour seminar: Managing HIFIS, scheduled at your convenience

  • 1 hour of one-on-one coaching, scheduled at your convenience

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • 6 hour intensive workshop with live coach, scheduled at your convenience

HIFIS Administration Masterclass

The HIFIS Administration Masterclass is for community HIFIS administrators who want to go beyond a surface-level understanding of the software and truly learn the ins and outs of HIFIS. It is ideal for:

  • Newly hired HIFIS administrators who need to be brought up to speed, fast, and

  • Experienced HIFIS administrators who feel that their community’s HIFIS use could be improved.

 In the HIFIS Administration Masterclass, we provide you with the following elements:

  • Training on HIFIS screens, buttons, fields, and how the modules work;

  • Tips and tricks to make the software truly work for your community;

  • A mix of written materials and instructional videos;

  • Interactive tours built right into HIFIS itself, and a login to our own private HIFIS site;

  • Tools designed to help you get the lay of the land of your own local configuration; and,

  • Live seminars and coaching (Tiers 2 and 3 only).

The HIFIS Administration Masterclass can be purchased as a bundle which includes the following courses:

  1. HIFIS Masterclass: Basic HIFIS Configuration

  2. HIFIS Masterclass: Client Files

  3. HIFIS Masterclass: Service Modules

  4. HIFIS Masterclass: HIFIS Management

  5. HIFIS Masterclass: Advanced HIFIS Use

Get the bundle!

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Course Introduction
HIFIS Management Team

In this section, we cover the different people in charge of making sure HIFIS is running smoothly.

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Supervisors and Super-Users

This part covers HIFIS users with more rights than other users, particularly supervisors or super-users.

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Communication

In this section, we cover the how-tos of communicating between users in HIFIS.

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Reporting to HICC

You are required, as part of your HIFIS use, to provide some data to HICC. Here’s what you need to know about that ongoing responsibility.

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Reporting

Reporting is an essential element of HIFIS use. Without reports, HIFIS is a black box that you put information into and never get anything out.

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Data Quality

How do you make sure your data quality is high?

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Training

In this section, we cover making sure your users are trained.

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Managing User Accounts

Everyone logging in to HIFIS needs a user account. In this section, we will cover how to manage them over time.

Things Don't Go Smooth

This section covers identifying and addressing bugs and other software issues.

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Software Updates

In this section, we go over the process of updating HIFIS to a newer version.

HIFIS Update

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Implementation Masterclass
Term 1: Planning Term 2: Staff & Rights Term 3: Fine-Tuning Term 4: Launch
Administration Masterclass
Basic HIFIS Configuration Client Files Service Modules HIFIS Management Advanced HIFIS Use
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