Master the administration of your HIFIS instance with the HIFIS Masterclass: HIFIS Management! This course covers:
Reporting
Data quality
Users and user account management
Change management
HIFIS bugs and issues
Tech support
Updating HIFIS
The HIFIS Masterclass: HIFIS Management is available at different Tiers, depending on your needs:
Includes:
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The HIFIS Administration Masterclass is for community HIFIS administrators who want to go beyond a surface-level understanding of the software and truly learn the ins and outs of HIFIS. It is ideal for:
Newly hired HIFIS administrators who need to be brought up to speed, fast, and
Experienced HIFIS administrators who feel that their community’s HIFIS use could be improved.
In the HIFIS Administration Masterclass, we provide you with the following elements:
Training on HIFIS screens, buttons, fields, and how the modules work;
Tips and tricks to make the software truly work for your community;
A mix of written materials and instructional videos;
Interactive tours built right into HIFIS itself, and a login to our own private HIFIS site;
Tools designed to help you get the lay of the land of your own local configuration; and,
Live seminars and coaching (Tiers 2 and 3 only).
The HIFIS Administration Masterclass can be purchased as a bundle which includes the following courses:
In this section, we cover the different people in charge of making sure HIFIS is running smoothly.

This part covers HIFIS users with more rights than other users, particularly supervisors or super-users.

In this section, we cover the how-tos of communicating between users in HIFIS.

You are required, as part of your HIFIS use, to provide some data to HICC. Here’s what you need to know about that ongoing responsibility.

Reporting is an essential element of HIFIS use. Without reports, HIFIS is a black box that you put information into and never get anything out.

How do you make sure your data quality is high?

In this section, we cover making sure your users are trained.

Everyone logging in to HIFIS needs a user account. In this section, we will cover how to manage them over time.

This section covers identifying and addressing bugs and other software issues.

In this section, we go over the process of updating HIFIS to a newer version.
