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HIFIS Masterclass: HIFIS Management

12 modules 76 lessons 1h 39m

Master the administration of your HIFIS instance with the HIFIS Masterclass: HIFIS Management! This course covers:

  • Reporting

  • Data quality

  • Users and user account management

  • Change management

  • HIFIS bugs and issues

  • Tech support

  • Updating HIFIS

The HIFIS Masterclass: HIFIS Management is available at different Tiers, depending on your needs:

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with written feedback

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • A live 1-hour seminar: Managing HIFIS, scheduled at your convenience

  • 1 hour of one-on-one coaching, scheduled at your convenience

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • 6 hour intensive workshop with live coach, scheduled at your convenience

HIFIS Administration Masterclass

The HIFIS Administration Masterclass is for community HIFIS administrators who want to go beyond a surface-level understanding of the software and truly learn the ins and outs of HIFIS. It is ideal for:

  • Newly hired HIFIS administrators who need to be brought up to speed, fast, and

  • Experienced HIFIS administrators who feel that their community’s HIFIS use could be improved.

 In the HIFIS Administration Masterclass, we provide you with the following elements:

  • Training on HIFIS screens, buttons, fields, and how the modules work;

  • Tips and tricks to make the software truly work for your community;

  • A mix of written materials and instructional videos;

  • Interactive tours built right into HIFIS itself, and a login to our own private HIFIS site;

  • Tools designed to help you get the lay of the land of your own local configuration; and,

  • Live seminars and coaching (Tiers 2 and 3 only).

The HIFIS Administration Masterclass can be purchased as a bundle which includes the following courses:

  1. HIFIS Masterclass: Basic HIFIS Configuration

  2. HIFIS Masterclass: Client Files

  3. HIFIS Masterclass: Service Modules

  4. HIFIS Masterclass: HIFIS Management

  5. HIFIS Masterclass: Advanced HIFIS Use

Get the bundle!

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Course Introduction
HIFIS Management Team

In this section, we cover the different people in charge of making sure HIFIS is running smoothly.

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Supervisors and Super-Users

This part covers HIFIS users with more rights than other users, particularly supervisors or super-users.

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Communication

In this section, we cover the how-tos of communicating between users in HIFIS.

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Reporting to HICC

You are required, as part of your HIFIS use, to provide some data to HICC. Here’s what you need to know about that ongoing responsibility.

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Reporting

Reporting is an essential element of HIFIS use. Without reports, HIFIS is a black box that you put information into and never get anything out.

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Data Quality

How do you make sure your data quality is high?

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Training

In this section, we cover making sure your users are trained.

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Managing User Accounts

Everyone logging in to HIFIS needs a user account. In this section, we will cover how to manage them over time.

Things Don't Go Smooth

This section covers identifying and addressing bugs and other software issues.

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Software Updates

In this section, we go over the process of updating HIFIS to a newer version.

HIFIS Update

acre logo 4 HIFIS Masterclass
Implementation Masterclass
Term 1: Planning Term 2: Staff & Rights Term 3: Fine-Tuning Term 4: Launch
Administration Masterclass
Basic HIFIS Configuration Client Files Service Modules HIFIS Management Advanced HIFIS Use
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