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tTerm 3: Fine-Tuning
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HIFIS Masterclass: Service Modules

29 modules 157 lessons 4h 55m

Gain mastery of your data with the HIFIS Masterclass: Service Modules! This in-depth course covers 24 different service-related modules in HIFIS.

The HIFIS Masterclass: Service Modules is available at different Tiers, depending on your needs:

Tier 1: Self-Directed

Tier 2: Live Coaching

Tier 3: One-Day Intensive

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with written feedback

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • A live 1-hour seminar: Housing & HIFIS, scheduled at your convenience

  • 1 hour of one-on-one coaching, scheduled at your convenience

Includes:

  • All course material

  • Interactive HIFIS tours

  • Lay of the land assignments with live feedback

  • 6 hour intensive workshop with live coach, scheduled at your convenience

HIFIS Administration Masterclass

The HIFIS Administration Masterclass is for community HIFIS administrators who want to go beyond a surface-level understanding of the software and truly learn the ins and outs of HIFIS. It is ideal for:

  • Newly hired HIFIS administrators who need to be brought up to speed, fast, and

  • Experienced HIFIS administrators who feel that their community’s HIFIS use could be improved.

 In the HIFIS Administration Masterclass, we provide you with the following elements:

  • Training on HIFIS screens, buttons, fields, and how the modules work;

  • Tips and tricks to make the software truly work for your community;

  • A mix of written materials and instructional videos;

  • Interactive tours built right into HIFIS itself, and a login to our own private HIFIS site;

  • Tools designed to help you get the lay of the land of your own local configuration; and,

  • Live seminars and coaching (Tiers 2 and 3 only).

The HIFIS Administration Masterclass can be purchased as a bundle which includes the following courses:

  1. HIFIS Masterclass: Basic HIFIS Configuration

  2. HIFIS Masterclass: Client Files

  3. HIFIS Masterclass: Service Modules

  4. HIFIS Masterclass: HIFIS Management

  5. HIFIS Masterclass: Advanced HIFIS Use

Get the bundle!

Register for HIFIS Masterclass: Service Modules Already have access? Please login.
Course Introduction
Service-Related Information Overview
Shelters

In this section, we're going to learn about the modules most relevant for shelters and other similar programs such as transitional housing, residential detoxification programs, motel vouchers, and so on.

shelter 3

🛌Admissions Module
⤴️Diversion Module
🧹Chores Module
💊Medication Dispensing Module
Housing-Based Case Management

The modules in this section have to do with finding housing for clients and helping them keep their housing once they're housed.

Keys In Door

🌡️Assessments Modules
🧙‍♂️Case Management Module
🏠Housing Placement Module
🏚️Housing Loss Prevention Module
Light Touch Services + Outreach
🧦Goods & Services Module
👥Group Activities Module
🗺️Outreach
⛺Encampments Module
🥦Food Banks Module
Service Interruptions

In this section, we're going to be reviewing service interruptions. A "service interruption" is not an official term you would see anywhere in HIFIS. However, it is being used in this section to help provide context and information for some related ideas.

photo-1580265862291-4251b8c7e836

↩️Turn Aways Module
⛔Service Restrictions Module
🚒Incidents Module
🦺Conflicts Module
Housekeeping

In this section, we're talking about some housekeeping functions. Things like tracking appointments and waiting lists. These are generally not essential to your use of HIFIS, but may be relevant for your community.

sticky-notes

😷Appointments Module
📞Calls & Visits Log Module
🛅Storage Module
⏳Waiting Lists Module
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Implementation Masterclass
Term 1: Planning Term 2: Staff & Rights Term 3: Fine-Tuning Term 4: Launch
Administration Masterclass
Basic HIFIS Configuration Client Files Service Modules HIFIS Management Advanced HIFIS Use
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