Light touch services overview

In this section, we're filling in the blanks between shelters and housing programs. The modules we'll be talking about this week are things like providing tangible goods like bus passes and socks, brief services like referrals and tenancy education, group activities like meal programs and life skills classes, and food items like in a food bank.

Typically, these types of services are delivered by your shelters, but also drop-in centres and resource centre programs, housing help programs, and outreach teams. We call this type of assistance Light Touch Services, meaning that they aren't intended to be overly in-depth or long-term.

We will also cover outreach in this section because it's connected to the other types of services covered in this section, as you'll see.