HIFIS 4 Implementation Masterclass
with Ali Ryder
Course Structure
This course is divided into 4 terms, for a total duration of approximately 6 months. It’s a long period of time, but only demands a few hours of your time each week, leaving you plenty of time to meet with your colleagues and work on implementing what you’re learning.
Each term is broken down into sections, and each section contains one or more lessons that are covered over the period of one week. Mostly, these lessons contain content that you can complete at any time during the week, but some sections include a group seminar in which you and the other students in the course can get together for a live, interactive presentation and Q&A.
An overview of the topics covered in each term is as follows:
Term 1: Planning
A six-week course for communities at the earliest stages of HIFIS 4 pre-implementation. Covers planning and needs assessment, IT & legal requirements, consent and the basics of data collection.
- Week 1: Assembling Your Project Team
- Week 2: Partner Agencies
- Week 3: Service Providers & Clusters
- Week 4: Consent and HIFIS 4
- Week 5: Access to Client Files
- Week 6: Collecting Personal Information
- Bonus Content: Geographic Regions
Term 2: Staff and Rights
An eight-week course for communities at the intermediate stages of HIFIS 4 pre-implementation. Covers HIFIS 4 modules, data sharing, rights and rights templates, user accounts, and user acceptance testing.
- Week 1: Staff Roles in HIFIS 4
- Week 2: Data Sharing & User Rights
- Week 3: Shelters
- Week 4: Housing & Case Management
- Week 5: Light Touch Services
- Week 6: Service Interruptions
- Week 7: Housekeeping & Creative Solutions
- Week 8: User Testing & Feedback
- Bonus Content: Point-In-Time Counts
Term 3: Fine-Tuning
A six-week course for communities approaching HIFIS 4 launch. Covers configuring your HIFIS 4 software and fine-tuning all the remaining details.
- Week 1: Administration & Supervision in HIFIS 4
- Week 2: Data Requirements & Reporting
- Week 3: Programs
- Week 4: Data Dictionary
- Week 5: Custom Forms
- Week 6: Inventories
- Bonus Content: By-Name Lists
Term 4: Launch
A four-week course for communities who have their HIFIS 4 software set up and configured and want to make sure the changeover and post-launch phase goes smoothly.
- Week 1: Getting Ready to Press the Big Red Button
- Week 2: Users & Training
- Week 3: Logging Issues & Change Management
- Week 4: Quality Assurance
- Bonus Content: Data Conversion
Planning Your Time
Most of the HIFIS 4 Implementation Masterclass is self-directed. We do assume you are working with a team, so self-directed doesn't necessarily mean alone.
Content is released weekly on Monday mornings. We expect that every week, all team members familiarize themselves with the content, then have a team meeting to have relevant discussions about the content. After you've had the team meeting, we assume you will assign action items to each team member, and spend the rest of the week working on those.
Here's an example of what your week might look like:
- New content is released Monday morning.
- You spend Monday and Tuesday reading the materials and watching any relevant videos.
- On Wednesday morning, you have a team meeting. You discuss the week's topic, and come to a decision about your community's overall approach. Each team member is assigned action items.
- On Wednesday afternoon, you prepare what you'd like to present to your stakeholders and make a list of questions you need to ask to your HIFIS Advisory Committee.
- On Thursday, your HIFIS Advisory Committee meets, and you present to them some information that you've learned about this week's content, what you've decided, and ask them the relevant questions.
- On Friday, based on your HIFIS Advisory Committee's feedback, you are able to complete the homework assignment for the week.
Some weeks have a live component. For Tier 1 Masterclass participants, these are available as pre-recorded webinars. For Tier 2 and 3 Masterclass participants, you have the ability to schedule these at a time that works for you, but they should occur on specific weeks. Here's an overview:
- Term 1 - Week 1 - Orientation
- Term 1 - Week 3 - Service Providers & Clusters Seminar
- Term 1 - Week 5 - Access to Client Files Seminar
- Term 2 - Week 2 - Data Sharing Seminar
- Term 2 - Week 4 - Housing in HIFIS Seminar
- Term 2 - Week 7 - Making it Fit Seminar
- Term 3 - Week 1 - Managing HIFIS 4 Seminar
- Term 3 - Week 3 - Programs Seminar
- Term 4 - Week 1 - It's Showtime Seminar
In addition, you have available an end-of-term check-in after every term. Tier 3 Masterclass participants additionally have 20 hours of one-on-one coaching available to them. Here's how you could choose to utilize those:
Tier 2: Personalized Feedback
- Term 1 - Week 1 - Orientation
- Term 1 - Week 2
- Term 1 - Week 3 - Service Providers & Clusters Seminar
- Term 1 - Week 4
- Term 1 - Week 5 - Access to Client Files Seminar
- Term 1 - Week 6 - End of Term Check-In
- Term 2 - Week 1
- Term 2 - Week 2 - Data Sharing Seminar
- Term 2 - Week 3
- Term 2 - Week 4 - Housing in HIFIS Seminar
- Term 2 - Week 5
- Term 2 - Week 6
- Term 2 - Week 7 - Making it Fit Seminar
- Term 2 - Week 8 - End of Term Check-In
- Term 3 - Week 1 - Managing HIFIS 4 Seminar
- Term 3 - Week 2
- Term 3 - Week 3 - Programs Seminar
- Term 3 - Week 4
- Term 3 - Week 5
- Term 3 - Week 6 - End of Term Check-In
- Term 4 - Week 1 - It's Showtime Seminar
- Term 4 - Week 2
- Term 4 - Week 3
- Term 4 - Week 4 - End of Term Check-In
Tier 3: One-on-One Coaching
- Term 1 - Week 1 - Orientation
- Term 1 - Week 2 - One-on-One Coaching
- Term 1 - Week 3 - Service Providers & Clusters Seminar
- Term 1 - Week 4 - One-on-One Coaching
- Term 1 - Week 5 - Access to Client Files Seminar
- Term 1 - Week 6 - End of Term Check-In
- Term 2 - Week 1 - One-on-One Coaching
- Term 2 - Week 2 - Data Sharing Seminar
- Term 2 - Week 3 - One-on-One Coaching
- Term 2 - Week 4 - Housing in HIFIS Seminar
- Term 2 - Week 5 - One-on-One Coaching
- Term 2 - Week 6 - One-on-One Coaching
- Term 2 - Week 7 - Making it Fit Seminar
- Term 2 - Week 8 - End of Term Check-In
- Term 3 - Week 1 - Managing HIFIS 4 Seminar
- Term 3 - Week 2 - One-on-One Coaching
- Term 3 - Week 3 - Programs Seminar
- Term 3 - Week 4 - One-on-One Coaching
- Term 3 - Week 5 - One-on-One Coaching
- Term 3 - Week 6 - End of Term Check-In
- Term 4 - Week 1 - It's Showtime Seminar
- Term 4 - Week 2 - One-on-One Coaching
- Term 4 - Week 3 - One-on-One Coaching
- Term 4 - Week 4 - End of Term Check-In
+9 additional hours for use in between terms or post-launch