A six-week course for communities at the earliest stages of HIFIS 4 pre-implementation. Covers planning and needs assessment, IT & legal requirements, consent and the basics of data collection.

• Week 1: Assembling Your Project Team
• Week 2: Partner Agencies
• Week 3: Service Providers & Clusters
• Week 4: Consent and HIFIS 4
• Week 5: Access to Client Files
• Week 6: Collecting Personal Information
• Bonus: Geographic Regions

An eight-week course for communities at the intermediate stages of HIFIS 4 pre-implementation. Covers HIFIS 4 modules, data sharing, rights and rights templates, user accounts, and user acceptance testing.

• Week 1: Staff Roles in HIFIS 4

• Week 2: Data Sharing & User Rights

• Week 3: Shelters

• Week 4: Housing & Case Management

• Week 5: Light Touch Services

• Week 6: Service Interruptions

• Week 7: Housekeeping & Creative Solutions

• Week 8: User Testing & Feedback

• Bonus: Point-In-Time Counts

A six-week course for communities approaching HIFIS 4 launch. Covers configuring your HIFIS 4 software and fine-tuning all the remaining details.

• Week 1: Administration & Supervision in HIFIS 4
• Week 2: Data Requirements & Reporting
• Week 3: Programs
• Week 4: Data Dictionary
• Week 5: Custom Forms
• Week 6: Inventories
• Bonus: By-Name Lists

A four-week course for communities who have their HIFIS 4 software set up and configured and want to make sure the changeover and post-launch phase goes smoothly.

• Week 1: Getting Ready to Press the Big Red Button

• Week 2: Users & Training

• Week 3: Logging Issues & Change Management

• Week 4: Quality Assurance

• Bonus: Data Conversion

Master your HIFIS building blocks with the HIFIS Masterclass: Basic HIFIS Configuration! This in-depth course covers:

• Service providers

• Clusters

• Programs

• Places & the directory of services

• Users

• User rights & rights templates

Become a master of client files with the HIFIS Masterclass: Client Files! This in-depth course covers:

• Clients, a building block of HIFIS

• Consent and related settings and configuration

• Access to client files

• Client status and inactivity

• Housing status

• Coordinated access

• Client information

Gain mastery of your data with the HIFIS Masterclass: Service Modules! This in-depth course covers 24 different service-related modules in HIFIS.

Master the administration of your HIFIS instance with the HIFIS Masterclass: HIFIS Management! This course covers:

• Reporting

• Data quality

• Users and user account management

• Change management

• HIFIS bugs and issues

• Tech support

• Updating HIFIS

Become the ultimate HIFIS master with the HIFIS Masterclass: Advanced HIFIS Use! This course covers:

• Custom tables

• Questionnaires & surveys

• Lookup tables

• People and places

• Mandatory and disabled fields

• Default programs

• Service inventories